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Featured Documents related to
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Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
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Industry Support in WCM » The TEC Blog
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SAP Support - From Reactive to Proactive » The TEC Blog
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: ActiveEmbedded, customer support, Enterprise Support, MaxAttention, SAP, SAP Active Globa Support, Solution Manager, Standard Support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-01-2013
Bad Customer Support Is Not a Software Problem » The TEC Blog
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: CRM, customer service, customer support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-02-2012
SSA Seeks Support from Synquest
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: bpcs jobs, infor software, erp software vendors, infor global, syteline software, erp fashion, baan iv, baan system, online erp, erp products, baan erp system, web erp, erp saas, erp providers, infor baan, erp software companies, bpcs erp, mfg pro erp, free erp, bpcs as400, baan v, compare erp software, jde software, syspro erp, best erp, baan training, on demand erp, baan barcode, baan support, bpcs manual, tools erp, erp lx, top erp, infor infinium, bpcs support, bpcs documentation, bpcs software, top 5 erp vendors, infinium ssa, erp system vendors.
10/1/1999
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.
24X7 EMERGENCY SUPPORT
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12/5/2000
Using GoldSim and Dynamic Simulation to Support Integrated Water Resources Management
Integrated water resources management (IWRM) is a framework that supports collaboration and fosters proactive decision making for efficient management of scarce water resources. GoldSim is a software tool for conducting simulations of complex systems to support management and decision making in engineering, science, and business. This paper provides a brief overview of GoldSim, with special emphasis on IWRM applications.
24X7 EMERGENCY SUPPORT
: integrated, water resources, management, water, simulation, dynamic, decision support.
12/9/2010 7:44:00 PM
Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership.
24X7 EMERGENCY SUPPORT
: software selection, enterprise applications, technical support, cost analysis, total cost of ownership, TCO, SLA, service level agreement, vendor evaluation, software evaluation.
9/28/2009
Comprehensive Operation Support Systems and Customer Care Solution
Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.
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1/10/2006 12:30:00 PM
NPDI - Process Support: Implications for Supply Chain Teams
The key to success is an effective, collaborative NPDI process. New product development and introduction (NPDI) is the process of managing all activities and resources to bring a new product to market that meets customer needs and supports the business goals.
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6/16/2005 4:11:00 PM
Enabling Enterprise Tape Library Support for Microsoft DPM 2007
Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes.
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6/4/2008 12:07:00 PM
Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.
24X7 EMERGENCY SUPPORT
: adobe, island data, Automated E-mail, automated response technology , online customer service market, IslandData's ExpressResponse, end user e-mail , web support requests, desktop utilities, Adobe Illustrator, Cisco eMail Manager, Analysis of Adobe’s , Automated Email Marketing, e-mail consumer management system , knowledge management.
4/5/2000
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