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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » association hyperlinking of both open and closed customer service and support activities with case records


Comparing the Total Cost of Ownership of SME On-premise Business Management Applications and SAP Business ByDesign
This document analyzes the cost of ownership for a typical on-premise small and medium enterprise (SME) business management system, and compares it to the cost

association hyperlinking of both open and closed customer service and support activities with case records  sap,erp,business management software,erp software,erp system,enterprise resource planning,erp crm,erp implementation,erp business,erp systems,erp management,erp definition,erp project,erp solutions,erp ppt Read More...
Case Study: IGX Global Corp
IGX Global provides solutions to develop, deploy, and sustain effective long-term network and information security plans. This case study identifies the

association hyperlinking of both open and closed customer service and support activities with case records  supply chain management, FinancialForce SCM, small business SCM, Read More...
State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

association hyperlinking of both open and closed customer service and support activities with case records  field service,filed service management,FSM software,Best-in-Class,best-in-class service,best-in-class field service,ServiceMax Read More...
How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

association hyperlinking of both open and closed customer service and support activities with case records  customer segmentation software,customer experience strategy,customer segmentation in banking,customer segmentation tools,customer segmentation analytics,customer segmentation analysis,customer segmentation in insurance,insurance customer segmentation,retail banking customer segmentation,customer segmentation models,online customer segmentation,retail customer segmentation,customer segmentation in retail,customer segmentation,banking customer segmentation Read More...
Industry Support in WCM
If you''re looking for web content management systems (WCM), I have some stats that might help you key into the features you''d expect to come standard.Here

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
I Love Customers—How Customer-centricity Drives Bottom Line Benefits
More choices. More flexibility. Fewer hassles. The core tenets of fostering a relationship between the customer and your brand have not changed. It’s all

association hyperlinking of both open and closed customer service and support activities with case records  customer, CRM, consumer, customer love, customer relationship, retail, digital merchandising, shopping, retailing Read More...
We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices
The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

association hyperlinking of both open and closed customer service and support activities with case records  self-service,guide,HR,management Read More...
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

association hyperlinking of both open and closed customer service and support activities with case records  field service management, field service mobility, FSM, FSM trends Read More...
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

association hyperlinking of both open and closed customer service and support activities with case records  field service cloud-based solution,cloud FSM solution,FSM cloud solution,cloud-based field service management soilution,cloud-based FSM solution,moving FSM to cloud,ServiceMax Read More...
Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the

association hyperlinking of both open and closed customer service and support activities with case records  field service management,FSM and reverse logistics,reverse logistics software,reverse logistics software selection,aftermarket service,IFS,IFS Applications Read More...
Lessons from the Leading Edge of Customer Experience Management
Companies can no longer afford to wait for the perfect data or technology or process to present itself before making customer experience management a strategic

association hyperlinking of both open and closed customer service and support activities with case records  customer experience, customer experience management, big data, customer analytics, Read More...
11Ants Customer Response Analyzer
11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
Wipro Point of View: Changing Nature of the Wealth Management Industry
The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI

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