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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » association hyperlinking of both open and closed customer service and support activities with case records


Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

association hyperlinking of both open and closed customer service and support activities with case records  field service management, field service mobility, FSM, FSM trends Read More...
Industry Support in WCM
If you''re looking for web content management systems (WCM), I have some stats that might help you key into the features you''d expect to come standard.Here

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
Business Answers at Your Fingertips: The Real-time Value of BI
This Aberdeen Research brief homes in on the critical time element of a best-in-class business intelligence (BI) strategy. The research shows that top performer

association hyperlinking of both open and closed customer service and support activities with case records  real-time bi,a data warehouse,about business intelligence,about data warehouse,about data warehousing,analytics and business intelligence,analytics business intelligence,analytics in business,analytics vs business intelligence,application of business intelligence,application of data warehouse,application of data warehousing,applications of business intelligence,applications of data warehouse,applications of data warehousing Read More...
Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

association hyperlinking of both open and closed customer service and support activities with case records  Field Service Management ,FSM Read More...
State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

association hyperlinking of both open and closed customer service and support activities with case records  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More...
What''s Wrong With Application Software? Business Changes, Software Must Change with the Business.
Business changes constantly in small ways and large. It is rare to find an application product that can change once it is implemented. This gap is a reality

association hyperlinking of both open and closed customer service and support activities with case records  enterprise software vendor,enterprise software vendors,selection process scope,software development implementation,software implementation,software implementation approach,software implementation lifecycle,software implementation methodologies,software implementation methods,crm software,crm software solutions,crm system,crm systems,define enterprise software,document management system Read More...
How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

association hyperlinking of both open and closed customer service and support activities with case records  customer segmentation software,customer experience strategy,customer segmentation in banking,customer segmentation tools,customer segmentation analytics,customer segmentation analysis,customer segmentation in insurance,insurance customer segmentation,retail banking customer segmentation,customer segmentation models,online customer segmentation,retail customer segmentation,customer segmentation in retail,customer segmentation,banking customer segmentation Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

association hyperlinking of both open and closed customer service and support activities with case records  CRM,online,Epicor,self-service,clientele,customer Read More...
Improve Profitability with Customer Intelligence
The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

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Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

association hyperlinking of both open and closed customer service and support activities with case records  service organization,mobile workforce,mobile workforce management,field service strategy,ViryaNet,field service efficiency,field service performance,field service operational excellence,field service organization performance,performance-driven service organization Read More...
Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path@many successfully, and

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
In with Microsoft SQL Server 2014, Out with Progress OpenEdge for Epicor ERP 10
At the Epicor Insights 2014 user conference, Epicor announced its support for Microsoft SQL Server 2014 in its new Epicor ERP version 10 release. Epicor’s

association hyperlinking of both open and closed customer service and support activities with case records  industry watch, epicor, erp, ice, bpm, social, Microsoft, sql server, progress openedge, bi, business process, BAQ Read More...
Retailing with Insight: Empowering Store Operations with Analytics and Business Intelligence
Across the retail industry, store operations are under-served when it comes to analytics and business intelligence (BI). Merchants and marketers must exploit

association hyperlinking of both open and closed customer service and support activities with case records   Read More...

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