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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » association hyperlinking of both open and closed customer service and support activities with case records


Case Study: TRI-WEST Ltd.
To lower the high cost of continuous updates as well as improve customer service and better support sales staff productivity, TRI-WEST needed to replace its

association hyperlinking of both open and closed customer service and support activities with case records  IBM,TRI-WEST Ltd.,portal,customer service,customer services,portals,websphere portal,business portal,portal hr,contact customer service,customer service office,employee portal,customer service business,portal service,customer portal Read More...
Procurement Savings with SAP SRM Rapid-deployment Solution: Get Fast Results with Preconfigured SRM Software and Services


association hyperlinking of both open and closed customer service and support activities with case records  SRM rapid-deployment solution,supplier relationship management solution,procurement transformation,operational procurement process Read More...
Customer Centricity: The Devil Lies in the Details
The purpose of this white paper is to help readers understand the importance of customer-centricity in today''s highly competitive and constantly evolving

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

association hyperlinking of both open and closed customer service and support activities with case records  CRM,online,Epicor,self-service,clientele,customer Read More...
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

association hyperlinking of both open and closed customer service and support activities with case records  HR service delivery model,human resources service delivery,workforce service delivery,streamlined HR service delivery,hr operational excellence,HR service delivery trends,PeopleSoft Workforce Communications,PeopleSoft HelpDesk for Human Resources,Oracle HCM Read More...
Wipro Point of View: Changing Nature of the Wealth Management Industry
The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI

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IDC and Webroot Present: Securing Enterprise Environments against Spyware-Benefits of Best-of-breed Security
The threat of spyware has risen to epidemic levels for many information technology professionals trying to protect their users and network. In response, many

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
Building the Customer-centric Enterprise
The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success isn’t just a matter of delivering

association hyperlinking of both open and closed customer service and support activities with case records   Read More...
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

association hyperlinking of both open and closed customer service and support activities with case records  FSM,Field Service Management Read More...
Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the

association hyperlinking of both open and closed customer service and support activities with case records  field service management,FSM and reverse logistics,reverse logistics software,reverse logistics software selection,aftermarket service,IFS,IFS Applications Read More...
What''s Wrong With Application Software? Business Changes, Software Must Change with the Business.
Business changes constantly in small ways and large. It is rare to find an application product that can change once it is implemented. This gap is a reality

association hyperlinking of both open and closed customer service and support activities with case records  enterprise software vendor,enterprise software vendors,selection process scope,software development implementation,software implementation,software implementation approach,software implementation lifecycle,software implementation methodologies,software implementation methods,crm software,crm software solutions,crm system,crm systems,define enterprise software,document management system Read More...
MSF R2 Service Architecture
As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced

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Improve Profitability with Customer Intelligence
The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

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5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

association hyperlinking of both open and closed customer service and support activities with case records  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More...
Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

association hyperlinking of both open and closed customer service and support activities with case records   Read More...

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