Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?
automatically flags past due deliveries and supports inquiries on future deliveries
Salesforce.com,SFDC,Microsoft,customer relationship management,CRM,CRM software,sales force automation tools,sales force automation vendors,Microsoft CRM software,on-demand CRM solutions,hosted CRM solution,Web-based CRM solutions,sales management software,SFA solutions,software as a service