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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 escalation rules that specify to whom the case will be reassigned to


The Rise of USB in the Data Center Implementation Can Make the Difference
In the past 12 years, the universal serial bus (USB) has grown from pipe dream into the de facto standard for devices such as portable memory devices, video

escalation rules that specify to whom the case will be reassigned to  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Regulatory and Compliance

Regulatory compliance covers the requirements for ensuring products and their associated materials comply with both external and internal rules and regulations. It covers regulatory and requirements needs, as well as product related components of environmental health and safety (EH&S). 

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Documents related to » escalation rules that specify to whom the case will be reassigned to

The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value


Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move toward this approach.

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SAP Invited to White House to Showcase Consumer Innovation in Advancing Public Safety


The White House invited SAP to demonstrate the capabilities of Recall Plus, a product designed to "catch a recall on kids' products or food with undeclared allergens." Recently, Washington officials encouraged the development of technological products that help enhance public safety. Recall Plus makes public safety information available to the public in a timely fashion, ensuring that consumers

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From Lead to Money: A Step-by-Step Guide to More Deals in Record Time


Lead to money spans all aspects of the process from when leads are generated to when revenue is brought in. All companies have a lead to money process, but often haven’t invested the time and resources needed to streamline it. The main goal of this process is help sales close deals as effectively and quickly as possible. But there are five main processes taking place simultaneously, often disjointedly. This white paper covers each of these five processes and the way each needs to evolve to become more streamlined.

escalation rules that specify to whom the case will be reassigned to  lead generation, lead management, territory planning, sales enablement, sales training, quota and proposal management, compensation and incentives structuring, quote and proposal generation, proposals and pricing Read More

5 Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline


There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to you; instead, it’s about finding someone who wants to collaborate with you. The goal becomes about developing relationships that can yield ongoing results. By applying the strategies in this paper, you can transform the dynamic of outbound sales.

escalation rules that specify to whom the case will be reassigned to  salesforce.com, sales performance, sales prospecting, quality sales, sales strategy Read More

The Importance of Mentoring in the Workplace


Oracle HCM luminary Row Henson along with Aaron Green tell the story of their mentor/mentee relationship. Pick up tips for structuring meaningful mentor programs in your organization.

escalation rules that specify to whom the case will be reassigned to  Row Henson,Oracle HCM,mentor management,mentoring program Read More

Lynx to Donate Advanced Messaging to Linux Open-Source Community


Through the release of Lynx’s Messenger Technology code to the ‘Open-Source’ community they hope to gain a strong foothold in Linux messaging as the operating system gains in popularity.

escalation rules that specify to whom the case will be reassigned to  dedicated linux server,ipam software,dns appliance,blue cat networks,ip address management tool,dhcp appliance,ip address management,ipam winconnect,ipam tool,dns appliances,proteus ipam,network ip management,blue cat network,ipam solution,ip address management software Read More

5 Things You Need to Know to Empower Today’s Mobile Workforce


As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply locking down a device to protect it limits its usefulness. Rather, companies need to use proper solutions that consider various factors such as the ever-changing regulations on safeguarding corporate data. Know 5 key points for developing a mobile workforce strategy.

escalation rules that specify to whom the case will be reassigned to  mobile device management,MDM,MDM strategy,byod,BlackBerry,enerprise smartphones,enterprise tablets,mobile unified communications,mobile platform security,mobile security,Integrate.com Read More

To Have or Not to Have Supply Chain Software: Can the Riddle Be Solved?


In a previous blog post, I discussed two approaches to bringing down the overall cost of your supply chain (by using either cost-cutting or -reducing methods). Another blog was about bringing cost down by using better or best inventory management processes and practices. As we have already discussed the methods, processes, and practices, let’s look now at some of the technological aspects of

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The Role of the Wholesale Distributor in the Supply Chain


The future of wholesale distribution isn't entirely clear, says Robert Eastman, senior analyst, supply chain management, Technology Evaluation Centers. However, distributors will continue to be a vital part of the economy. Robert Eastman was interviewed by SupplyChainBrain at the TEC Vendor Challenge in September 2013.

escalation rules that specify to whom the case will be reassigned to  wholesale distribution,supply chain management,disintermediation,TEC Vendor Challenge,operational effectiveness Read More

Ross Systems Continues To Slip, But Pledges to Fight Tooth And Claw


Ross Systems' transition from ERP to e-commerce continues to be daunting. On November 14, the company announced yet another disappointing quarterly report owing to all but dried up license revenue. The company also announced how it plans to turn the tide.

escalation rules that specify to whom the case will be reassigned to   Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference. However, a few months have passed and this period has helped salesforce.com craft the much clearer

escalation rules that specify to whom the case will be reassigned to  inundation by setting up escalation and filtering rules (e.g., credit check, aged accounts, late payment, etc.), and you escalate it by adding more people (supervisors) to follow the event, and then feeds are pushed onto them too. JR: Yes, but Chatter also helps as explained above. PJ: How I understood you, Chatterbox only uses Chatter as a platform, not Force.com (and I always thought Chatter was an intrinsic part of Force.com)? You still need to flesh out any pricing data on Chatterbox, and also, Read More

MessageClick to Provide Unified Messaging to RCN’s Business Clients


RCN has teamed up with MessageClick to provide its business-based users a complete suite of Unified Messaging tools including point-to-point e-mail, fax, and voice mail.

escalation rules that specify to whom the case will be reassigned to  messageclick,internet,voicemail,internet providers,internet phone,voip phone,internet provider,voice mail,free voip,internet call,internet calls,voip providers,unified messaging,voip provider,free internet call Read More

How to Reshape Your Supply Chain Network (and Why You Need to Do It Now)


The landscape of the supply chain has changed drastically over the past five years. It went from local to global in manufacturing, procurement, sourcing, logistics, and customers. As such, there are some major challenges in the supply chain network: There are no boundaries within the network. There are no physical or virtual boundaries left within the supply chain. For example, the

escalation rules that specify to whom the case will be reassigned to  to Reshape Your Supply Chain Network (and Why You Need to Do It Now) The landscape of the supply chain has changed drastically over the past five years. It went from local to global in manufacturing, procurement, sourcing, logistics, and customers. As such, there are some major challenges in the supply chain network: There are no boundaries within the network. There are no physical or virtual boundaries left within the supply chain. For example, the customer could be in North America and ordering a Read More

Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!


When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy

escalation rules that specify to whom the case will be reassigned to   Read More